​1. Introduction

GroupAEM and its affiliated companies, including Chicago Metalcraft, VDI Site Services, and Vault Design Inc. ("Company," "we," "our," or "us"), are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.
 

2. How We Collect Your Personal Information

We collect personal and non-personal information from users in the following ways:

• When you provide information through our website forms.

• When you communicate with us via email, phone, or other channels.

• Through the use of cookies and similar tracking technologies.

• When you engage with our offline interactions, such as at events or trade shows.
   

3. What Personal Information We Collect

The types of personal information we may collect include:​

• Name

• Email address

• Phone number

• Mailing address

• IP address

• Payment details (if applicable)

• Any other information you voluntarily provide
   

4. How We Use Your Personal Information

We use your personal information for the following purposes:

• To provide and improve our products and services in precision fabrication, construction, and critical environment solutions.

• To communicate with you regarding inquiries, orders, and customer support.

• To analyze website usage and improve user experience.

• To comply with legal obligations and enforce our terms.
   

5. How, Why, and What Personal Information We Share with Third Parties

We may share personal information with third parties in the following situations:

• With service providers who help us operate our business (e.g., payment processors, shipping companies, IT service providers).

• To comply with legal obligations, enforce our terms, or protect the rights, property, or safety of our users or others.

• In connection with a business transfer, such as a merger, sale, or acquisition.
   

6. SMS and Phone Number Data Protection

We take your privacy seriously and ensure that SMS consent and phone numbers collected for SMS communication purposes will not be shared or sold to any third party or affiliates.
 

7. Your Choices and Rights

You have the following rights regarding your personal information:

• The right to access, update, or delete your data.

• The right to request information about how we process your data.
   

8. Security of Your Information

We implement appropriate security measures to protect your personal information. However, no data transmission or storage can be guaranteed 100% secure.

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9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

10. Contact Us.

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10. Contact Us

For questions about this Privacy Policy, please contact us at:

GroupAEM
Address: 885 Schneider Dr., S. Elgin, IL 60177
Email: sales@groupaem.com
Phone: 224-856-5008